Medical Information Service Provision

We can provide all components of a medical information service. Our professional and experienced medical information teams are able to provide information of a technical, scientific or clinical nature pertaining to client products, products in development, disease state or therapeutic area.

Our Medical Information teams can fulfill requests for scientifically balanced and non-promotional medical information in compliance with applicable policies, procedures, local legislation, and industry guidelines, including Medicines Australia Code of Conduct and Medicines New Zealand Code of Practice.

Responses provided to consumers and health care professionals can include written responses, which can be created by our team or provided by our clients, and provision of verbal responses using dedicated phone lines.

Our team is also highly experienced in the detection and reporting of adverse events and products quality complaints for client medicines and device products.